Based on the latest online customer study by Uber, customer loyalty will drive income.

The gurus in marketing and customer loyalty created an insightful whitepaper based on their most recent findings to teach businesses about what consumers love about loyalty.

The professionals revealed that a staggering 93% of customers would be more prone to spend more money with a particular brand if it had fantastic customer loyalty schemes. As well as an mind-boggling 86% of those questioned said that they’d be more likely to visit one retailer over a competitor if there was a valuable loyalty programme to sign up.

These bits of information show how crucial a loyalty scheme is for customer retention which is essential in these challenging economic times. It costs a business more cash to attract a new customer than it does to keep one, so save cash today and preserve your valuable consumers for future good results.

Give back to your purchasers to enable them to stick with your brand and see value. Customers who obtain benefits will feel appreciated and essential, and eventually they will feel like you are heading out of your way to keep them, as if they’re special.

Consumers don’t call for the points make prizes model and consumers wish to have the feel-good factor. 75% of respondents reported that they want to initiate envy amongst their friends to see who got the best deal and who got exclusive extras for being members.

So speak to the specialists at Uber today and allow them to advise your business on marketing and loyalty strategies.